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Privacy Policy
Our contact details Name: Leadfix Limited Address: Military House, 24 Castle Street, Chester, England, CH1 2DSThe type of personal information we collectThe information/data that we collect from you may include the following details: Name Residential status Email address (if applicable) Telephone numbers Debt Level Creditor Details – Who you owe the money to and how much Number of debts Employment Status What you can afford to pay or are currently paying IP Address What you do on our website (please refer to 'Cookies' section)How we get the personal information and why we have itThe personal information we process is provided to us directly by you for one of the following reasons:
- You submitted an enquiry on one of our websites for debt help. We will contact you by phone, email, SMS, or WhatsApp in relation to your enquiry. We have received your information from one of our trusted partners in relation to an unsuccessful loan or debt help enquiry that you made with them.We use the information to help you with your enquiry.We may share this information with:Our debt solution partners so that they can provide you with debt counselling advice and deal with your enquiry.Our regulators, such as the Information Commissioner’s Office or any other regulatory body or authority may request certain information as part of supervising us. We have a legal or regulatory obligation to provide this.We may also share your information with:IT Service Providers who provide IT platforms or other IT servicesCommunication providers (e.g. telephone line providers, and email and text service providers)These companies help us to provide our services to you. We may also share your personal information where we have your consent to do so or if required to do so under a legal or regulatory obligation.Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:(a) Your consent.You can remove your consent at any time. You can do this by contacting info@leadfix.co.uk(b) We have a contractual obligation.Your personal data will also be processed as we need this information to fulfil our obligations under the contract we have entered into with you in order to introduce you to our debt solution partner to provide you with debt counselling advice.(c) We have a legitimate interest. We have a legitimate interest in processing your data (i.e. to share your debt enquiry with our debt solution partner) to obtain debt counselling advice.We will also use this information to contact you about and process your enquiry, for example, sending you an email or text message.We are required to process your personal information where we have a legal or regulatory obligation to do so, for example, to adhere to anti-money laundering or our regulatory obligationsIf you make an enquiry or complaint with us, we will use your personal information to investigate the complaint and deal with your enquiry. We have a legal obligation to deal with your complaint appropriately.How we store your personal informationAll personal information we hold is securely stored and we conduct our services through computer systems. If at any time we believe there has been a breach of your personal data, we will notify you immediately.We will keep information provided by you during the application process, including your contact information (such as name, email address and telephone number), debt amount, residential status, Number of debts, Employment Status, What you can afford to pay for only as long as necessary to fulfil the purposes for which it was collected. Personal information that is no longer required will be destroyed, erased or made anonymous, although copies of deleted information may continue to exist on back-up media but will not be used unless permitted by law.CookiesThis section sets out our use of Cookies when you use our sites. Please read it carefully as it explains how we and third parties may make use of your data collected by such Cookies. If you wish to understand how we make use of your data, more generally please refer to section 8.We use a single first party cookie, named 'PHPSESSID'. This cookie is vital for the operation of the website, as it allows us to track different page loads to yourself, which allows the form and application process to work.To find out more about accepting or refusing cookies please visit www.allaboutcookies.org.We also use Google Analytics to collect non-personally identifiable information, in aggregate form, to understand website/page visit volumes in terms of source, geography, browser, etc.Google Analytics employs a software technology called web beacons, that help us better manage content on our site by informing us what content is effective. Web beacons are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users or responses to emails. In contrast to cookies, which are stored on a user's computer hard drive, web beacons are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. Web beacons cannot be disabled in same manner as cookies may. We do not tie the information gathered by web beacons to our customers' personally identifiable information.
Cookies used by Google Analytics:
Google Analytics is a simple, easy-to-use tool that helps website owners measure how users interact with website content. As a user navigates between web pages, Google Analytics provides website owners JavaScript tags (libraries) to record information about the page a user has seen, for example the URL of the page. The Google Analytics JavaScript libraries use HTTP Cookies to "remember" what a user has done on previous pages / interactions with the website.Important: Read the Google Analytics privacy document for more details about the data collected by Google Analytics.Google Analytics supports three JavaScript libraries (tags) for measuring website usage: gtag.js, analytics.js, and ga.js. The following sections describe how each use cookies.FACEBOOK (VISITOR ACTION PIXEL)
We use the "visitor action pixels" from Facebook Inc (Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook")) on our website.This allows user behaviour to be tracked after they have been redirected to the provider's website by clicking on a Facebook ad. This enables us to measure the effectiveness of Facebook ads for statistical and market research purposes. The data collected in this way is anonymous to us, i.e. we do not see the personal data of individual users. However, this data is stored and processed by Facebook, which is why we are informing you, based on our knowledge of the situation. Facebook may link this information to your Facebook account and also use it for its own promotional purposes, in accordance with Facebook's Data Usage Policy https://www.facebook.com/about/privacy/. You can allow Facebook and its partners to place ads on and off Facebook. A cookie may also be stored on your computer for these purposes.The legal basis for the use of this service is Art. 6 paragraph 1 sentence 1 letter f GDPR. You can object to the collection of your data by Facebook pixel, or to the use of your data for the purpose of displaying Facebook ads by contacting the following address: https://www.facebook.com/settings?tab=ads.Facebook is certified under the Privacy Shield Agreement and thus guarantees compliance with European data protection legislation (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).Privacy Policy for the use of Instagram
On our websites functions of the service Instagram are embedded. These functions are offered by the Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged in to your Instagram account, you can link contents of our websites to your Instagram profile by clicking the Instagram button. By this ,Instagram will associate the visit of our websites with your user account. We would like to point out that we, as providers of these websites, do not obtain knowledge about the contents of transmitted data as well as their use by Instagram.For further information, please review the Privacy Policy of Instagram: http://instagram.com/about/legal/privacy/TWITTER CONVERSION TRACKING
On our website, we use the Conversion Tracking Service of Twitter Inc. (1355 Market Street #900, San Francisco, California 94103, "Twitter"). Twitter stores a cookie on the user's computer to enable an analysis of the use of our online products and services. Twitter Conversion Tracking tracks the actions of users after they have viewed ads or interacted with ads on Twitter. Twitter's Conversion Tracking allows you to assign conversions such as link clicks, retweets or "like" data.The legal basis for the use of this service is Art. 6 paragraph 1 sentence 1 letter f GDPR. If you wish to object to tracking, you can do so using the Digital Advertising Alliance tool at optout.aboutads.info.Twitter is certified under the Privacy Shield Agreement and thus guarantees its compliance with European data protection legislation: (https://www.privacyshield.gov/participant?id=a2zt0000000TORzAAO&status=Active)Cookie settings
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. Please note that by disallowing cookies some functionality on the site may be restricted.Your Data protection rightsUnder data protection law, you have rights including:Your right of access - You have the right to ask us for copies of your personal information.Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.Please contact us at info@leadfix.co.uk if you wish to make a request.How to complainIf you have any concerns about our use of your personal information, you can make a complaint to us at [Insert your organisation’s contact details for data protection queries].You can also complain to the ICO if you are unhappy with how we have used your data.The ICO’s address:Information Commissioner’s OfficeWycliffe HouseWater LaneWilmslowCheshireSK9 5AFHelpline number: 0303 123 1113ICO website: https://www.ico.org.ukClose
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Terms
Terms & Conditions - Our Terms
What follows below are important points which You need to know about mumsdebt.co.uk & Leadfix and the service we provide. We request that You read the following terms and conditions prior to using this iframe form to ensure that You are satisfied with the service We can offer You. If, after reading Our terms and conditions, You do not agree with the content then We request that You do not use Our service. Definitions“Terms” means these terms and conditions;“Users” means the users of the Website collectively;“User Information” means the details provided by You on any application via the Website;“We/Us/Our” means Leadfix;“Website” means the Website or any subsequent URL which may replace it which is used to access Our form;“You/Your/Customer” means a user of the Website.“Service” means the process in which Leadfix refers your enquiry to a debt solutions provider.“Provider” means the third party company who may provide You with a debt solutions service. About us mumsdebt.co.uk is a trading name of Leafix Ltd. Leadfix Ltd is licenced by the Information Commissioners Office, (Registration Number ZA538511), Registered in the UK, number 12087032. Registered Office Address: Military House, 24 Castle Street, Chester, England, CH1 2DS. Our service mumsdebt.co.uk is owned and operated by Leadfix LtdWe are not a provider or advisor for debt solutions and therefore We will not provide solutions or advice directly to You; We provide an online referral service, We will introduce You to Providers of Debt Solution services. By submitting an enquiry through Our Website You will be giving Your consent for Leadfix to pass your details to one of the Debt Solution Providers on Our panel. We will present Your enquiry in real time to one or more of Our Providers. It is important to understand that We may be paid a fee by the Provider for introducing You to them. There is no obligation for You to take up the service with them. You should read their conditions carefully and make a responsible decision on whether You believe their service is right for You. If You have any questions or are unsure You should contact the Provider before taking out any service with them. Any examples of solutions stated on the Websites are purely given as a representative example relating to some of the solutions that may be available. There is no guarantee that all/any solutions will apply to your circumstances. We have no control over the decision making. The Provider will conduct an assessment of your circumstances before providing potential solutions. Customer checks & referencingUpon confirmation to proceed, the Provider may use both fraud prevention and credit referencing agencies to help make relevant decisions. Credit checks and credit reference agencies can also help prevent fraudulent applications so We ask You to agree to using data provided for the purpose of preventing fraud and ensuring that Your identity is protected. Information provided by You must always be true and accurate, as misleading information will be regarded as a breach of Our terms and is likely to breach any agreement You have entered into with a Provider. Misleading information may also result in the instigation of criminal procedures against You. Information about You (including Your visits to the Website)We will only process information about You in accordance with the privacy policy.When You use Our website and form You consent to us processing Your personal information and therefore warrant that all information/data provided by You is accurate and correct. CommunicationUnless stated otherwise We may contact You via means of telephone, SMS, WhatsApp, post or email to provide information and alerts relating to Your enquiry. Intellectual property rightsThe copyright and material on this website & form is owned by Leadfix and is protected by the copyright and trademark laws of the United Kingdom. You are permitted to copy any such information for Your own personal use but may not republish, store or reproduce any such information in any manner, including but not limited to electronic reproduction, without the prior written consent of Leadfix. Any unauthorised downloading, retransmission, or other copying or modification of any of the contents of this form may be in breach of statutory or common law rights which could be the subject of legal action. Leadfix disclaims all liability which may result from any unauthorised reproduction or use of the information on this form. LiabilityWe cannot guarantee that the Provider will offer a solution. This may be as a result, directly or indirectly, of a systems problem, issues which are unforeseeable or outside of Our control or that of the Providers, or because information has been provided incorrectly. Accordingly, We shall not be liable for any loss You may suffer unless We have been negligent or not acted in accordance with these Terms and Conditions or unless otherwise required by UK law. In the event that You do not use this form with reasonable care and in accordance with these terms and conditions or We discover or are notified that You are using this form fraudulently, We, and or, the Provider reserve the right to charge You for any reasonable costs that We may incur in taking action to stop You using the form and recover any monies owed as a result of Your activities. ComplianceThe form may only be used for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Form and its use. You agree not to upload or transmit through the form: any computer viruses or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer; and any material which is defamatory, offensive or of an obscene character. JurisdictionThe website & form is controlled and operated in the United Kingdom. These Terms and any non-contractual obligations arising out of or in connection with these Terms will be governed by the laws of England and Wales and You irrevocably agree to submit to the exclusive jurisdiction of the English courts. ComplaintsWe endeavor to make every effort to ensure Our service to You is excellent; however, if You wish to make a formal complaint, please send Your complaint via email or by writing to the following address: Email us at or write to: The Compliance Manager, Leadfix Ltd, Military House, 24 Castle Street, Chester, England, CH1 2DS.
What follows below are important points which You need to know about mumsdebt.co.uk & Leadfix and the service we provide. We request that You read the following terms and conditions prior to using this iframe form to ensure that You are satisfied with the service We can offer You. If, after reading Our terms and conditions, You do not agree with the content then We request that You do not use Our service. Definitions“Terms” means these terms and conditions;“Users” means the users of the Website collectively;“User Information” means the details provided by You on any application via the Website;“We/Us/Our” means Leadfix;“Website” means the Website or any subsequent URL which may replace it which is used to access Our form;“You/Your/Customer” means a user of the Website.“Service” means the process in which Leadfix refers your enquiry to a debt solutions provider.“Provider” means the third party company who may provide You with a debt solutions service. About us mumsdebt.co.uk is a trading name of Leafix Ltd. Leadfix Ltd is licenced by the Information Commissioners Office, (Registration Number ZA538511), Registered in the UK, number 12087032. Registered Office Address: Military House, 24 Castle Street, Chester, England, CH1 2DS. Our service mumsdebt.co.uk is owned and operated by Leadfix LtdWe are not a provider or advisor for debt solutions and therefore We will not provide solutions or advice directly to You; We provide an online referral service, We will introduce You to Providers of Debt Solution services. By submitting an enquiry through Our Website You will be giving Your consent for Leadfix to pass your details to one of the Debt Solution Providers on Our panel. We will present Your enquiry in real time to one or more of Our Providers. It is important to understand that We may be paid a fee by the Provider for introducing You to them. There is no obligation for You to take up the service with them. You should read their conditions carefully and make a responsible decision on whether You believe their service is right for You. If You have any questions or are unsure You should contact the Provider before taking out any service with them. Any examples of solutions stated on the Websites are purely given as a representative example relating to some of the solutions that may be available. There is no guarantee that all/any solutions will apply to your circumstances. We have no control over the decision making. The Provider will conduct an assessment of your circumstances before providing potential solutions. Customer checks & referencingUpon confirmation to proceed, the Provider may use both fraud prevention and credit referencing agencies to help make relevant decisions. Credit checks and credit reference agencies can also help prevent fraudulent applications so We ask You to agree to using data provided for the purpose of preventing fraud and ensuring that Your identity is protected. Information provided by You must always be true and accurate, as misleading information will be regarded as a breach of Our terms and is likely to breach any agreement You have entered into with a Provider. Misleading information may also result in the instigation of criminal procedures against You. Information about You (including Your visits to the Website)We will only process information about You in accordance with the privacy policy.When You use Our website and form You consent to us processing Your personal information and therefore warrant that all information/data provided by You is accurate and correct. CommunicationUnless stated otherwise We may contact You via means of telephone, SMS, WhatsApp, post or email to provide information and alerts relating to Your enquiry. Intellectual property rightsThe copyright and material on this website & form is owned by Leadfix and is protected by the copyright and trademark laws of the United Kingdom. You are permitted to copy any such information for Your own personal use but may not republish, store or reproduce any such information in any manner, including but not limited to electronic reproduction, without the prior written consent of Leadfix. Any unauthorised downloading, retransmission, or other copying or modification of any of the contents of this form may be in breach of statutory or common law rights which could be the subject of legal action. Leadfix disclaims all liability which may result from any unauthorised reproduction or use of the information on this form. LiabilityWe cannot guarantee that the Provider will offer a solution. This may be as a result, directly or indirectly, of a systems problem, issues which are unforeseeable or outside of Our control or that of the Providers, or because information has been provided incorrectly. Accordingly, We shall not be liable for any loss You may suffer unless We have been negligent or not acted in accordance with these Terms and Conditions or unless otherwise required by UK law. In the event that You do not use this form with reasonable care and in accordance with these terms and conditions or We discover or are notified that You are using this form fraudulently, We, and or, the Provider reserve the right to charge You for any reasonable costs that We may incur in taking action to stop You using the form and recover any monies owed as a result of Your activities. ComplianceThe form may only be used for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Form and its use. You agree not to upload or transmit through the form: any computer viruses or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer; and any material which is defamatory, offensive or of an obscene character. JurisdictionThe website & form is controlled and operated in the United Kingdom. These Terms and any non-contractual obligations arising out of or in connection with these Terms will be governed by the laws of England and Wales and You irrevocably agree to submit to the exclusive jurisdiction of the English courts. ComplaintsWe endeavor to make every effort to ensure Our service to You is excellent; however, if You wish to make a formal complaint, please send Your complaint via email or by writing to the following address: Email us at or write to: The Compliance Manager, Leadfix Ltd, Military House, 24 Castle Street, Chester, England, CH1 2DS.
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